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Questions about an order, a trade, or a collectible? Send us a message and our team will be happy to help.

Contact information

Email usinfo@bigdogland.comWe aim to reply within two working days. Call us08006889399Replace with your customer service hours. Follow alongInstagramNew arrivals, news and collection highlights.

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Trading with us

Interested in selling or trading collectibles? Share what you have, including condition and photos, and we will get back to you.

UK dispatch

Orders are dispatched from the UK. For delivery options, timescales or help with an order, contact us using the form above.

Support

Popular questions

Find helpful information about orders, delivery and collecting.

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Delivery information

Delivery options, timings and tracking.

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Orders and tracking

Check order updates and tracking details.

View order help

Returns and refunds

Read our returns information and policy.

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Contact our team

Need a hand? Send us a message.

Get in touch
Secure checkout
UK-based customer support
Collectibles carefully packed

Our Email

info@bigdogland.com

Our Landline

0800 688 9399