Products
Explore our wide range of innovative and high-quality lifestyle gifts, gadgets, and novelty items that add excitement to everyday life.
Frequently asked questions
What types of products do you offer?
We offer a unique selection of modern lifestyle gifts, cutting-edge gadgets, and novelty products designed for fun, special occasions, or everyday enjoyment.
How do you ensure product quality?
Our products are sourced from reputable manufacturers and undergo strict quality checks to meet our high standards of innovation and durability.
Are your products available online?
Yes, you can explore and purchase our products both in-store and online via our website.
Stores & Locations
Learn about our expanding presence and the prime locations we choose to create a vibrant shopping experience.
Where are your stores located?
Our stores are strategically located in high-traffic areas including busy high streets, shopping malls, and popular landmarks across the UK.
How many stores do you operate?
We are rapidly growing, expanding from 9 to 24 stores nationwide to serve customers in key urban locations.
What are your location requirements?
We prioritize locations with high pedestrian traffic in busy shopping districts to ensure a lively and accessible retail environment.
About Big Dog London
Discover our brand’s story, mission, and the values that set us apart in the world of lifestyle and novelty retail.
Who is Big Dog London?
Big Dog London is a dynamic retail brand specializing in quirky and innovative lifestyle gifts, gadgets, and novelty products that spark joy.
What is your mission?
Our mission is to provide high-quality, creative products that bring fun and excitement to everyday life while upholding values of integrity and customer satisfaction.
Who are your key partners?
We work with well-known retail partners, leading property groups, and reputable landlords to secure prime locations and drive sustainable growth.
Returns
Get all the details about our returns policy, including how to initiate a return and what to expect from the process.
What is your returns policy?
We offer a straightforward returns policy that allows you to return most items within 30 days of purchase, provided they are in original condition.
How do I return a product?
To return a product, simply bring it to any of our store locations or contact our customer service team for assistance with online orders.
How long does it take to process a refund?
Refunds are typically processed within 7-10 business days after we receive and inspect the returned item.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.